MedicsPK Privacy Policy
At MedicsPK, we respect your privacy and are committed to protecting your personal and healthcare-related information. This Privacy Policy explains how we collect, use, and safeguard data when you use our clinic, hospital, laboratory, radiology, and pharmacy management software provided as a Software as a Service (SaaS) platform.
Information We Collect
MedicsPK may collect the following types of information to ensure smooth operation of your healthcare facility and improve your user experience:
- Personal Information: Names, contact details, and login credentials of staff and users.
- Patient Information: Patient records, appointments, medical history, prescriptions, and lab results.
- Usage Data: Device information, IP addresses, browser type, system activity, and usage logs.
- Payment Information: Billing and subscription details necessary to process payments.
How We Use Your Information
The information collected is used for the following purposes:
- To provide and improve our software services for clinics, hospitals, labs, and pharmacies.
- To manage appointments, patient records, lab tests, radiology services, and pharmacy operations.
- To process subscription payments and billing accurately.
- To communicate important updates, security alerts, or changes to our services.
- To comply with legal requirements and ensure data security and integrity.
Data Sharing and Disclosure
MedicsPK does not sell, rent, or trade your personal or patient information. Your data may only be shared under these circumstances:
- With authorized medical staff and administrators within your facility for operational purposes.
- With service providers and partners who assist in software functionality (e.g., payment processors), under strict confidentiality agreements.
- When required by law, court order, or regulatory compliance.
Data Security
Protecting your data is our priority. MedicsPK uses industry-standard encryption, secure servers, access control, and regular monitoring to prevent unauthorized access, disclosure, or alteration of your information. Users are also responsible for maintaining their account credentials securely.
Data Retention
We retain personal, patient, and operational data only for as long as necessary to provide our services and comply with legal obligations. Once data is no longer required, it is securely deleted or anonymized.
User Rights
Users have the following rights regarding their personal and patient data:
- Access, review, and update personal or facility information.
- Request correction or deletion of incorrect or outdated data.
- Limit processing of sensitive information where applicable.
- Withdraw consent to use certain data, subject to operational requirements.
Cookies and Tracking
MedicsPK may use cookies or similar technologies to enhance your experience, maintain sessions, and analyze software usage. You may disable cookies through your browser settings, though some features may not function optimally.
Third-Party Services
Our software may integrate with third-party services (e.g., payment gateways, analytics tools) to facilitate operations. These providers have their own privacy policies, and MedicsPK is not responsible for third-party practices.
Changes to This Privacy Policy
MedicsPK may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately. Continued use of the software indicates acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, data handling, or your rights, please contact MedicsPK via our official support channels. Our team is ready to assist you with any privacy-related inquiries.