MedicsPK Clinic and Hospital Software Terms and Conditions

Welcome to MedicsPK. These Terms and Conditions govern your access to and use of MedicsPK’s clinic, hospital, laboratory, radiology, and pharmacy management software, provided as a Software as a Service (SaaS) platform. By accessing or using MedicsPK, you agree to be legally bound by these Terms. If you do not agree, please discontinue use of the software.

About MedicsPK

MedicsPK is a cloud-based healthcare management system designed for clinics, hospitals, diagnostic labs, radiology centers, and pharmacies. The platform helps automate medical and administrative workflows, allowing healthcare professionals and staff to focus more on patient care rather than manual paperwork.

Acceptance of Terms

By using MedicsPK, you confirm that you are authorized to represent your medical facility and agree to use the software only for lawful healthcare and operational purposes. Compliance with applicable laws and regulations is your responsibility, and any misuse of the system may result in account suspension or termination.

Scope of Services

OPD (Outpatient Department)

  • Appointment scheduling and token management
  • Doctor-wise and procedure-wise scheduling
  • Reception and OPD workflow management

IPD (Inpatient Department)

  • Patient admissions, transfers, and discharge management
  • Bed, ward, and room allocation
  • IPD billing and service tracking

Laboratory & Radiology

  • Lab test ordering and reporting
  • Radiology service management
  • Department-wise lab workflows

Pharmacy POS

  • Pharmacy Point of Sale (POS)
  • Medicine inventory management
  • Sales, billing, and stock tracking

User Responsibilities

Users are responsible for maintaining account security, ensuring accurate data entry, and limiting access to authorized staff only. Proper use of the software, keeping passwords secure, and avoiding unauthorized sharing of credentials is mandatory to protect patient data and facility operations.

Medical Disclaimer

MedicsPK is a management system only and does not provide medical advice. All medical decisions remain the sole responsibility of licensed healthcare professionals. The software should only be used as a tool for managing healthcare operations efficiently.

Data Security & Privacy

MedicsPK takes reasonable measures to protect patient and facility data. All data usage is governed by our Privacy Policy, and users are expected to follow best practices to ensure the security and confidentiality of all sensitive information.

Subscription & Payments

Some features of MedicsPK require a paid subscription. Failure to pay subscription fees may result in suspension or termination of services. Payments are non-refundable unless explicitly stated otherwise.

Service Availability

While we aim to provide high availability of the system, uninterrupted access cannot be guaranteed. Temporary downtime may occur due to maintenance, updates, or other technical reasons. We make reasonable efforts to minimize such disruptions.

Prohibited Use

Users must not misuse the system, attempt unauthorized access, or engage in unlawful activities. Violations of this policy may lead to immediate suspension or termination of accounts and potential legal action.

Intellectual Property

All MedicsPK software, branding, and content are the exclusive intellectual property of MedicsPK. Any unauthorized copying, distribution, or use of the software or its content is strictly prohibited.

Termination

MedicsPK reserves the right to suspend or terminate accounts that violate these Terms. Users may request termination subject to resolution of any outstanding payments or obligations.

Limitation of Liability

MedicsPK is not liable for medical decisions, user data errors, or any losses caused by misuse of the software. Users must exercise proper judgment when relying on the system for operational decisions.

Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Users agree to comply with all applicable local, regional, and national regulations.

Changes to Terms

MedicsPK may update these Terms at any time. Continued use of the software after changes indicates acceptance of the updated Terms and Conditions.

Contact

For any questions regarding these Terms and Conditions, please contact MedicsPK through official support channels. Our team is available to assist with any queries related to the software, billing, or account management.